FAQ

For additional information please click HERE!

Question #1: Will I be missing any e-mails/folders?

Answer: No, all your e-mails, subfolders, calendar items, tasks, etc. will be exactly how they were before the migration to Office 365. This includes any NEW e-mails that have come through.

 

Questions #2: Will I still be able to receive work e-mail on my mobile devices like my phone and tablet?

Answer: Yes, once running through a quick reconfiguration as outlined in the links on the previous page, e-mail will be accessible in exactly the same way on your mobile devices as before.

 

Question #3: I used to have multiple Outlook profiles setup and after reconfiguring I only have access to one. What do I need to do?

Answer: I.T. can quickly assist you in setting up the additional Outlook profiles so that you can pick between which one to login to. Contact I.T. for additional assistance on this matter.

 

Question #4: How do I access my e-mail externally and change/update my password?

Answer: Faculty/Staff now have access to the GTC Dashboard and will follow the same procedures for accessing e-mail and updating/resetting their passwords as students. Please click here for further information: GTC Dashboard.

 

Question #5: What new features does Office 365 offer us?

Answer: Office 365 offers a 50GB mailbox (compared to our current 2GBs), 1TB of cloud storage via OneDrive, full Office 2016 installations on up to 5 different devices, access to the GTC Dashboard, the ability to change passwords online/reset them, increased security, and high availability of our Exchange environment through Microsoft.