Return to Campus FAQs
What can I expect when I return to campus?
For students taking on-campus classes, you will see the efforts made to ensure as safe and secure an environment as possible. Markers for traffic direction and social distancing, signs with instructions for safety protocols, plexiglass for staff and student protection, as well as reduced class sizes have been implemented. Hand sanitizer will be available in all classrooms and common areas. Seating has been limited to accommodate safety in distance and numbers. Additional personnel have been added for increased cleaning and sanitizing.
All students, staff and faculty will be required to wear face coverings (masks) at all times, in the presence of others, including the classroom. If you need a face covering (mask), the college will have locations in all buildings where masks will be available free of charge. If you have a medical or health-related issue that prevents you from wearing a face covering, please contact Disability Services at 678-226-6672 for alternative methods.
We each have the personal responsibility to ensure our safety as well as the safety of others around us. The most important thing we can all do is always maintain social distancing by staying 6 feet or more apart. Wear a face covering while in campus buildings and always cover your nose and mouth when you cough or sneeze. Practice good hand hygiene by washing your hands frequently with soap and water or using hand sanitizer when soap and water are not available. Follow the building traffic patterns (arrows on floor and one-way stairways), use the designated building entry and exit doors, and adhere to the occupancy notifications for elevators.
If you become ill on campus, leave immediately if you can and notify your instructor of your situation via phone or email. If you need medical assistance, please let a college staff member know so the college can get you the medical attention you need. If you are not able to leave campus right away, let a college staff member know, and they will move you to an isolation room where you can make arrangements for pick up.
If you are told that you have been exposed to COIVD-19, do not come to campus. Notify your primary care doctor, or your local public health department, to determine the actions you should take. After receiving guidance from your doctor or public health department, notify your instructor. You should not return to the campus until you are cleared by the college to do so.
For the safety of all, students are discouraged from remaining on campus outside of scheduled class time or when not conducting business that must be done on campus. Limited spaces on campus will be available for students to pause between classes or until a ride arrives. Extensive lingering on campus should be avoided as much as possible, for students’ individual safety.
- Due to size/space limitations, the Student Life Center will be closed. Student Life will continue conducting virtual events, a student welcome, posting on social media, and offering numerous opportunities for students to engage with peers outside of the classroom. Please watch your student email for the weekly Student Life newsletter for more information.
- The Open Lab in building 100, room 723 on the Lawrenceville campus will be available with limited computer stations for student homework and/or schedule adjustments.
- The library will be open with limited traffic and by appointment only. Students who need to do research, seek a librarian for assistance, or use a computer should schedule an appointment here: Schedule an Appointment
- Call 770-962-7580 and ask for the IT Student Help Desk.
- For Blackboard course assistance, complete a Help Desk form here: Blackboard Course Assistance or email email@example.com
- Watch this video to learn how to access your student dashboard: How To Access Your Dashboard
- Dashboard FAQ’s can be found here: Dashboard FAQ’s
Before coming to campus, log into your Banner student account and confirm important schedule information (Which campus? Which building? What time? Is it online? Synchronous or Asynchronous?). Check your student email to see any communication from your instructor(s) about meeting times/requirements. Courses may have changed rooms due to social distancing requirements. Parking is free on campus, but make sure to arrive early to find and spot and get to your classroom on time.
Double check your schedule and check your student email, but as a general rule, use the following meeting information as a guide:
- Face-to-face classes (coded V in Banner) will meet on campus on the days and times noted on the schedule.
- Hybrid classes (coded K1 or K2 in Banner) will meet on campus on the days and times noted on the schedule.
- Hybrid computer science classes (coded K1 or K2 in Banner) will divide students into two smaller groups and rotate times on campus. Groups and meeting times will be announced the first week of class.
- Online classes (coded O in Banner) with specific meeting days and times noted on the schedule will have regularly scheduled virtual class meetings conducted through a teleconferencing platform.
- Online classes (coded O in Banner) that do not have specific meeting days and times noted on the schedule will not have regularly scheduled virtual class meetings.
Students can contact their instructors prior to classes starting by using the email icon next to the instructor name on the student detail schedule in Banner. Here is a short video about the process: How To Contact Your Instructor
Textbooks may be purchased online or in-person at the bookstore on campus.
- If you are enrolled in online classes or classes at the Lawrenceville campus, please use gwinnettshop.com.
- Instructions for using financial aid for books can be found here: Online Order Instruction for Financial Aid.
- If you are enrolled in courses on the Alpharetta campus, please use gwinnettalpharettashop.com.
- Dual Enrollment student textbook information:
- Available financial aid for books may be used July 27-Aug 15.
- Campus bookstores will be open as indicated below. No cash accepted on-site.
|Lawrenceville (enter through back of Building 100)||Alpharetta-North Fulton|
|July 27 – Aug 9||Aug 10 – Aug 16||July 27 – Aug 16|
|Mon – Thurs 9 a.m. – 6 p.m.||Mon – Thurs 9 a.m. – 7 p.m.||Mon – Thurs 9 a.m. – 4:30 p.m.|
|Friday 9 a.m. – 1 p.m.||Friday 9 a.m. – 4 p.m.||Friday 9 a.m. – 1 p.m.|
|Saturday 10 a.m. – 2 p.m.||Saturday 10 a.m. – 4 p.m.||Saturday Closed|
|Sunday Closed||Sunday Closed||Sunday Closed|
Student IDs will be available in the bookstores during normal business hours by providing proof of course registration and a $5.00 fee.
- Students with current course schedules can self-add, drop, or swap courses ONLINE in Banner during the first 3 days of the term: August 10-12. This does not require the assistance of an advisor.
- Students can always drop all but the last course on their schedule by logging into their Banner account. 100% refunds are only granted for courses dropped within the first three days. After the first three days, to ensure that decisions are made with financial aid implications in mind, students must see an advisor to drop the last class on their schedule.
- Beginning August 13, 2020, students can no longer add courses to their schedule in Banner. To make schedule corrections, an add/drop/swap form must be completed. These equal credit-for-credit hour schedule corrections are available from August 13 through August 15 at 12:00 p.m. After Saturday, August 15 at 12:00 p.m., students can no longer make any schedule corrections. The form can be obtained here: Class Schedule Correction Form
- A video on how to swap courses can be watched here: How To Swap Courses
- The first week of classes tends to be very busy for the One-Stop center on campus. Take time to review the website, including the Gwinnett Tech Catalog and Student Handbook. Many answers to your questions are provided on this site. Gwinnett Tech Catalog
- To ensure the safety of all students and staff, there will be no walk-in availability for meetings with enrollment advisors. Therefore, you must have an appointment to meet with an enrollment advisor. Use QLess (GwinnettTech.edu/Qless), or download the app, to schedule an in-person, phone, or WebEx appointment.
- To ensure your personal safety and that of others, please do not come to the One-Stop if you do not have an appointment. If you do, you will be asked to download the QLess app and schedule an appointment for another time. Students may return to campus 15-minutes prior to a scheduled appointment time.
- Advisors cannot tell you if seats will open for a particular course. They cannot get you into a course that is already closed. They can assist you in identifying ways to manage your academic plan or adjust course schedules.
- The safety of our students, faculty, and staff are at the top of the priority list for Gwinnett Tech. We want to be able to serve you as best we can. Take time to research your question using the resources available to you. You may find the answer faster than we can respond.
- The main chat (via the call center) and the financial aid chat will be open the first week of classes. The One-Stop chat for advisors will be suspended in order to serve as many students in person or via phone/WebEx. One-Stop advisement chat services will reopen the second week of the term.
Due to safety constraints, neither advisors nor faculty on campus can make exceptions to place a student in a course that is at max enrollment capacity. Continue to watch for seat availability in Banner during the first three days of the term as students drop and add to their schedules.
The academic calendar can be located here: Academic Calendar